Terms and Conditions

1. Introduction

Welcome to My Store. These Terms and Conditions govern your access to and use of our website, including browsing our collections, purchasing products, and using our services.

My Store offers premium men's fashion, including Achkans, Kurta Sets, Tuxedos, Bomber Jackets, and other contemporary Indian clothing for weddings, festive celebrations, parties, and special occasions.

By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please discontinue using our website.

2. Eligibility and Use of Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law or are using the website under the supervision of a parent or legal guardian where permitted.

You agree to use our website only for lawful purposes and not to engage in activities that may damage, disrupt, or interfere with the website or the shopping experience of other users.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to gain unauthorised access to our website, servers, or systems.

• Submit false, misleading, or inaccurate information.

• Copy, reproduce, or misuse website content without appropriate permission.

3. Products and Descriptions

We make reasonable efforts to display our products, descriptions, colours, images, and prices as accurately as possible. However, actual product colours and appearance may vary slightly depending on your screen settings, lighting, photography, or manufacturing variations.

Our collections include Achkans, Kurta Sets, Tuxedos, Bomber Jackets, and other fashion products. Product availability, designs, and details may change from time to time without prior notice.

We reserve the right to correct product description errors, inaccuracies, or omissions and to update product information when necessary.

4. Pricing and Payments

All product prices are displayed on the website in Indian Rupees (INR), unless otherwise stated. Applicable taxes and any other charges, if applicable, will be displayed or communicated during checkout.

We reserve the right to change product prices, promotional offers, and discounts at any time. Any price change will not ordinarily affect an order that has already been accepted and confirmed, except where correction or cancellation is permitted by applicable law or these terms.

Payments are subject to verification and authorisation by the relevant payment service provider. An order may not be processed if payment is declined, remains incomplete, or is flagged for suspected fraudulent activity.

You agree to provide accurate billing and payment information when placing an order through our website.

5. Orders and Order Confirmation

When you place an order, you are making a request to purchase the selected products. An order confirmation email or message acknowledges receipt of your order and does not necessarily mean that the order has been finally accepted for fulfilment.

We reserve the right to review, refuse, or cancel an order where reasonably necessary, including in cases involving:

• Product unavailability or inventory errors.

• Incorrect pricing or product information.

• Payment verification issues or suspected fraudulent transactions.

• Incomplete or inaccurate customer or delivery information.

If an order is cancelled after payment has been collected, any applicable refund will be processed in accordance with our refund policy and applicable law.

6. Shipping and Delivery

My Store offers free shipping on every order, allowing customers to enjoy convenient delivery straight to their doorstep.

We aim to process and deliver orders within the estimated delivery timeframe communicated during checkout or through order updates. Delivery timelines may vary depending on the delivery location, product availability, courier service, public holidays, or circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address and valid contact information to ensure successful delivery.

We will make reasonable efforts to communicate significant delivery delays or order fulfilment issues where appropriate.

7. Returns and Refunds

At My Store, we want you to shop with confidence. We offer a hassle-free 30-day return policy, subject to the applicable return conditions.

Customers may request a return within 30 days, subject to the eligibility requirements and conditions specified in our Return Policy.

To be eligible for a return, products should generally be unused and in their original condition, with original tags, packaging, and accessories intact, where applicable.

Once a return request is reviewed and approved, any applicable refund will be processed in accordance with our Return Policy and the relevant payment provider's procedures.

For complete details regarding return eligibility, the return process, and refunds, please refer to our Return Policy.

Nothing in these terms limits any consumer rights available under applicable law.

8. Secure Payments

My Store aims to provide a safe and secure payment experience for all customers. Payments are processed through the payment methods and payment service providers made available during checkout.

Customers must provide accurate payment and billing information when placing an order. All transactions are subject to the verification and authorisation procedures of the relevant payment provider.

We take reasonable measures to protect customer information. However, payment processing may also be subject to the terms, conditions, and security practices of the relevant third-party payment provider.

9. Promotions, Discounts, and Offers

From time to time, My Store may offer promotional discounts, seasonal offers, special collections, or other marketing promotions.

Promotional offers may be subject to specific terms, validity periods, product exclusions, minimum purchase requirements, or stock availability. The applicable conditions will be communicated with the relevant offer.

Unless expressly stated otherwise, promotions cannot be combined with other offers. We reserve the right to modify or discontinue a promotion in accordance with applicable law and the terms communicated for that promotion.

10. Intellectual Property

All content on this website, including text, product descriptions, photographs, graphics, logos, designs, page layouts, and other materials, is owned by or used under licence by My Store, unless otherwise stated.

You may browse and use the website for personal, non-commercial shopping purposes. You must not reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission from the relevant rights holder, except as permitted by applicable law.

11. Limitation of Liability

To the extent permitted by applicable law, My Store will not be liable for indirect or consequential losses arising from the use of, or inability to use, our website, including losses caused by temporary service interruptions or delays beyond our reasonable control.

We do not guarantee that the website will always be available, uninterrupted, error-free, or free from all harmful components. We take reasonable steps to maintain website security and functionality.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including applicable consumer protection rights.

12. Privacy and Personal Information

Your privacy is important to us. Any personal information collected through your use of our website will be handled in accordance with our Privacy Policy.

Our Privacy Policy explains how your information may be collected, used, stored, and shared when you browse our website, place orders, or contact our customer support team.

You can review our Privacy Policy for further details about our personal information handling practices.

13. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our products, business operations, website features, or applicable laws.

Updated terms will be published on this page with a revised date where appropriate. Any changes will apply in accordance with applicable law.

We encourage you to review this page periodically to stay informed of any changes.

14. Governing Law and Disputes

These Terms and Conditions are governed by the applicable laws of India, subject to mandatory legal protections and consumer rights that apply to your transaction.

Any disputes arising in connection with the use of our website or purchases made through it will be addressed in accordance with applicable law and the jurisdiction of the competent courts, subject to any mandatory consumer dispute resolution rights.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us using the details below:

Email: nihalani.india@gmail.com

Phone: +91 9836972788

We will make reasonable efforts to respond to your enquiries as soon as practicable.