Privacy Policy

1. Introduction

Welcome to My Store. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our collections, purchase our products, or contact us for assistance.

Our collection includes premium Achkans, Kurta Sets, Tuxedos, Bomber Jackets, and other contemporary Indian menswear designed for weddings, festive celebrations, parties, and special occasions.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information when you interact with our website.

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Order details and purchase history

• Information you provide when contacting customer support

Payment Information

Payments made through our website may be processed by third-party payment service providers. We may receive payment confirmations, transaction references, and limited payment-related details necessary to manage your orders.

We do not intentionally store complete payment card details on our own servers unless expressly disclosed and handled through an appropriate secure payment process.

Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and device information

• Operating system

• Pages visited and products viewed

• Referring website or source

• Website interactions and browsing activity

This information helps us understand how visitors use our website and improve their shopping experience.

3. How We Use Your Information

We may use your information to:

• Process, confirm, and fulfil your orders.

• Arrange shipping and delivery of purchased products.

• Process eligible returns, refunds, and exchanges according to our policies.

• Communicate order confirmations, shipping updates, and important service notifications.

• Respond to customer enquiries and provide support.

• Improve our website, product listings, and shopping experience.

• Detect, investigate, and prevent fraudulent transactions or unauthorised activities.

• Comply with applicable legal and regulatory requirements.

• Send promotional emails or marketing communications where permitted by law and, where required, with your consent.

4. Sharing of Information

We do not sell your personal information to third parties.

However, we may share relevant information with trusted service providers when necessary to operate our business, including:

• Payment providers: To securely process transactions.

• Shipping and logistics partners: To deliver your orders.

• Website and hosting providers: To maintain and operate our online store.

• Analytics and marketing providers: To understand website performance and improve our services, where applicable.

• Legal or regulatory authorities: When disclosure is required by law or necessary to protect our legal rights.

These parties may process information in accordance with their own privacy practices and applicable legal obligations.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and your shopping experience.

These technologies may help us:

• Remember items in your shopping cart.

• Maintain your shopping session.

• Understand website traffic and visitor behaviour.

• Improve website performance and usability.

• Support relevant marketing activities, where applicable.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features, including shopping cart functionality and checkout.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.

However, no method of electronic transmission or online storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including order processing, customer service, accounting, dispute resolution, and compliance with applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable legal obligations.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information, subject to legal and operational requirements.

• Withdraw consent for certain data processing activities where consent is the legal basis.

• Opt out of promotional emails by using the unsubscribe option provided in those communications.

• Raise a privacy-related complaint or request clarification about how your information is handled.

To exercise your rights, please contact us using the contact details provided below.

9. Children's Privacy

Our website and products are intended for a general shopping audience and are not directed specifically at children.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us unlawfully, please contact us so that we can review the matter and take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or applicable laws.

Any updates will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Email: nihalani.india@gmail.com

Phone: +91 9836972788

Business Address: 6b, Elgin Rd, Sreepally, Bhowanipore, Kolkata, West Bengal 700020

We will review and respond to privacy-related enquiries in accordance with applicable law.